Tips from the Top®: Small Business Tips From Business Owners For Business Owners

Articles

Greetings!

If you use the web for your B2B marketing, check out this great article from TAB member Susan McPherson of Creative Communications Consultants - What's New in Pay per Click? Trends for B2B Marketers.

Mark Komen, Owner, TAB Twin Cities - North/Central

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Giving Away the Store

When you start a relationship with a customer, you must set expectations about the amount of work you are going to do, the amount of product you are going to provide and your expectations for compensation...

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Quick Tips

Cultivating Relationships that Last

When you travel with someone on a business trip, do not talk business. Get to know as much as possible about them. Then call first thing Monday morning to talk business!

By : Jordan Katz, Aldridge Pite, LLC.

Hire the Right Attitude

You can improve customer service and product knowledge through training - however hiring someone who has a poor attitude or is not a fit for your company will not be successful in the long run. That hire may actually harm the overall company morale. Use DISC or other behavioral assessments to ensure a good fit.

By : TAB Winnipeg Board 401

Owner/Operator Performance

If you are finding it difficult to stay on task or focus, consider adding to your routine an exercise regimen. Also scheduling non-work activities can compel one to focus on getting the essentials completed.

By : Mark Fridman, Mark-10

Decision Making

Make every decision to satisfy the employee, the customer and the shareholder.

By : TAB Winnipeg Board 210

Control Your Environment

Do unpleasant jobs in pleasant places.

By : Bob Smith, Thermo Tech Auckland LTD